Terms and Conditions - House Clearance Luton
Welcome to our House Clearance services in Luton. By engaging with our services, you agree to the following terms and conditions. Please read them carefully.
1. Services Provided
We offer comprehensive house clearance services, including the removal of unwanted items, furniture, appliances, and general household goods. Our team ensures that all items are cleared efficiently and responsibly.
1.1 Scope of Services
- Removal of household items
- Sorting and segregation of items for recycling or disposal
- Transportation of items to appropriate facilities
- Final site clean-up
2. Booking and Scheduling
To book our services, clients must provide accurate information regarding the scope of clearance. Scheduling is subject to availability and confirmation of booking is required to secure a date.
2.1 Cancellation Policy
Cancellations must be made at least 48 hours in advance. Late cancellations may incur a fee equivalent to 50% of the service cost.
3. Payment Terms
Payments are due upon completion of the clearance service. We accept various payment methods including cash, credit/debit cards, and bank transfers.
3.1 Pricing
Pricing is based on the volume of items and the complexity of the clearance. A detailed quote will be provided prior to commencement of services.
4. Liability
While we take utmost care in handling your belongings, we are not liable for any pre-existing damages or items lost during the clearance process. It is advisable to secure or remove any fragile or high-value items beforehand.
4.1 Insurance
We carry comprehensive liability insurance to cover any accidental damages that may occur during the clearance process.
5. Client Responsibilities
Clients are responsible for ensuring that all sensitive or personal items are secured or removed before our team begins the clearance. Additionally, clients must provide access to the property and any necessary keys or codes.
5.1 Access to Property
Clients must ensure that our team has unrestricted access to all areas of the property to facilitate efficient clearance.
6. Environmental Considerations
We are committed to environmentally responsible clearance practices. Items eligible for recycling or donation will be handled accordingly to minimize environmental impact.
6.1 Waste Disposal
All non-recyclable and non-donatable items will be disposed of in compliance with local regulations and environmental standards.
7. Termination of Services
We reserve the right to terminate services if clients do not comply with our terms and conditions. In such cases, any work completed up to the point of termination will be billed accordingly.
7.1 Refunds
Refunds are not provided for services rendered. In the event of service termination by our company, a pro-rata refund may be issued based on the work completed.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Luton.
8.1 Amendments
We reserve the right to amend these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services indicates acceptance of the updated terms.
9. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any data collected during the service process will be handled in accordance with our Privacy Policy.
9.1 Data Protection
All personal data will be stored securely and will not be shared with third parties without explicit consent, except where required by law.
10. Force Majeure
We are not liable for any delays or failures in service due to circumstances beyond our reasonable control, including but not limited to natural disasters, extreme weather conditions, or other unforeseen events.
10.1 Notification
In the event of such circumstances, we will notify clients as soon as possible to arrange alternative solutions or reschedule services.
11. Entire Agreement
These terms and conditions constitute the entire agreement between the client and our company regarding house clearance services in Luton and supersede all prior agreements or understandings.
11.1 Severability
If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.
12. Acceptance of Terms
By proceeding with our house clearance services in Luton, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.